Business

Nigel takes apart train the trainer, and I finish on why people only listen once they feel you understand them.

Put your second-best story first, plus what selling blenders on the home shopping channel taught me about holding people’s attention.

Nigel came back with something he called weird, crypto, and a bigger point about writing things off just because we don’t understand them.

Nigel moaned about his business class meal, and we ended up talking about why no feedback is just as bad as bad feedback.

Nigel had a brilliant day in Norfolk and a hard one in London, and I came out with a line that became the title.

Nigel lost his voice, so I did this one on my own and got thinking about who’s in your corner when plans fall over.

Nigel got offered a Calendly slot seven weeks away, so he just rang the bloke and sorted it in three minutes.

My holiday got cancelled by the storms and nobody thought to tell me. Nigel and I on why silence loses you customers.

Nigel’s silent 1,000-person webinar, my client’s video notes, and why a big reaction to a bad coffee probably isn’t about the coffee.

Nigel couldn’t book a £200 hotel room and I spent 90 minutes on hold, so we’ve had enough of Covid as the excuse.

Nigel went into 2022 deciding he was coming from abundance, and the work turned up. Plus why you shouldn’t chase that Christmas card.